Observability Engineer

🕒 September 16

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

👻 Ghost score 13%

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Ensono

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

Consulting • Cloud Services • IT Services

Ensono is a managed service provider and expert technology advisor focused on enabling clients to navigate complex IT environments. Ensono offers services including mainframe-as-a-service, cloud migration, and IT infrastructure management, with a strong emphasis on modernizing legacy systems and optimizing IT operations. The company is recognized for its flexibility and allyship, providing businesses with the ability to adapt and evolve through solutions like Ensono Flex®. It specializes in both mainframe and cloud solutions, holding competency in AWS mainframe modernization and is a global Azure Expert MSP. Ensono acts as an ally, helping companies achieve better business outcomes through IT innovation and strategic technology advisement.

📋 Description

• Architect and govern a unified observability framework covering metrics, logs, traces, and events • Lead First-of-a-Kind implementations by evaluating new observability technology and converting it into secure, repeatable, production-ready patterns • Define enterprise standards for telemetry pipelines, data retention, high-cardinality controls, and observability cost management • Define and govern Service Level Indicators, Objectives, and error budgets • Serve as senior technical escalation point during major P1/P2 incident war rooms and conduct evidence-based Root Cause Analysis • Reduce MTTD/MTTR and alert noise through event correlation, dynamic thresholds, and dependency mapping • Drive Observability-as-Code and infrastructure automation • Automate deployment, configuration, and self-healing workflows for monitoring agents and telemetry collectors • Integrate observability platforms with ITSM, Netcool, and CI/CD pipelines • Design observability for Docker, Kubernetes, microservices, and multi-cloud environments • Correlate application APM telemetry with Kubernetes control planes, pods, nodes, and infrastructure dependencies • Ensure secure-by-design telemetry pipelines • Lead Knowledge Transfer programs, vendor transitions, and operational readiness handovers for global 24x7 teams • Mentor cross-functional engineering teams and influence enterprise technology roadmaps

🎯 Requirements

• IBM Instana, Grafana (Enterprise & Alloy), Prometheus, OpenTelemetry, Telegraf, and InfluxDB • SolarWinds, Netcool, Elastic/Splunk • Kubernetes, Docker, OpenShift, AWS/Azure/GCP • Linux (RHEL), Windows Server, VMware, Citrix VDI, load balancers, and edge proxies • Ansible, Terraform, Python, Bash, Webhooks, and CI/CD (GitHub Actions/GitLab/Jenkins) • ServiceNow, ITIL 4, and advanced Major Incident Management • 12+ years of total IT experience • Minimum 5 to 7 years functioning as a Lead Architect, SRE, or Principal Observability Engineer in a massive enterprise environment • Proven track record of migrating organizations from legacy monitoring to proactive, automated observability platforms • Hands-on expertise in building scalable, secure telemetry pipelines and time-series databases • Extensive experience leading FOAK rollouts and complex vendor/operations transition (KT) programs • Preferred certifications: CKA, Cloud Architect (AWS/Azure), or specific APM/Observability vendor certifications

🏖️ Benefits

• CLT hiring - 40 hours weekly workload • Work remotely • Health Insurance - SulAmérica Prestige (available for legal dependents) • Dental Insurance - SulAmérica (available for legal dependents) • Life Insurance - Prudential (24x salary) • Private Pension - Metlife (up to 6% of company match) • Meal Voucher and Internet allowance - Flash (R$1.000,00 per month) • Employee Assistance Program • Wellness program • Individual performance compensation program, depending on eligibility • Equity grant under the Associate Equity Appreciation Program, depending on eligibility

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