Utility Consultant

Job not on LinkedIn

🕒 May 18

🌵 Arizona, Florida, +9 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

💵 $55.8k - $88.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

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Entrata

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏠 Real Estate

🤖 Artificial Intelligence

☁️ SaaS

Real Estate • Artificial Intelligence • SaaS

Entrata is a comprehensive property management technology platform that utilizes artificial intelligence and automation to optimize multifamily, student, affordable, military, and commercial housing operations. Entrata offers a unified operating system that streamlines processes such as leasing, facilities management, marketing, and financial accounting. It enhances the resident experience with solutions like automated leasing, ResidentPortal, and homebody services, while also handling complex functions like utility management and sales tax audits. With advanced AI tools, Entrata automates workflows and interactions, increasing operational efficiency and facilitating smarter decision-making, all aiming to improve net operating income and profitability for property managers.

📋 Description

• Lead post-sale consulting engagements to guide clients through onboarding and configuration of Entrata’s utility products. • Configure software based on client workflows to ensure accurate billing and compliance with regulatory requirements. • Maintain subject matter expertise through platform certification and continuous learning. • Troubleshoot implementation challenges, document findings, and escalate complex issues as needed. • Collaborate cross-functionally with internal teams including Operations and Fulfillment to ensure seamless project handoff. • Support development of Standard Operating Procedures (SOPs) and participate in process improvement initiatives. • Maintain high levels of client satisfaction through clear communication and responsive support. • Communicate regulatory updates and support client compliance adjustments. • Configure and test software systems based on client specifications. • Communicate with clients and internal stakeholders to understand requirements and provide solutions. • Manage multiple implementation tasks concurrently while meeting established timelines. • Maintain accurate documentation of configurations, communications, and issues.

🎯 Requirements

• Bachelor’s degree or equivalent work experience. • Minimum of 2 years of experience in software implementation, utility billing, or a related field. • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently. • Proficient in Google Suite and capable of learning new platforms quickly. • Excellent verbal and written communication skills. • Maintain professional interaction with internal and external stakeholders. • Ability to work in a fast-paced and high-stress environment. • Strong problem-solving skills with the ability to adapt existing solutions to unique client needs. • Demonstrated ability to work independently and as part of a collaborative team.

🏖️ Benefits

• Flexible and transparent culture with remote and hybrid work options • Generous vacation time • Frequent company recharge days for work-life balance. • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. • HSA/FSA options and employer-paid disability benefits provided for eligible employees. • Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. • Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. • Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. • Bi-annual swag drops for employees.