Senior Industrial Service Engineer

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October 2

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Envirogen Group

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Energy • Industrial • Healthcare

Envirogen Group is a leading international provider of industrial water treatment solutions and process filtration. The company specializes in designing, installing, servicing, and maintaining high-quality solutions for optimizing manufacturing processes, lowering operating costs, and reducing environmental impact. Envirogen works with sectors such as industrial manufacturing, food and beverage, and healthcare, offering innovative technologies like reverse osmosis, ion exchange, and various filtration systems. By employing advanced water treatment innovations, Envirogen helps its clients improve productivity, enhance product quality, and achieve sustainability and efficiency goals.

201 - 500 employees

⚡ Energy

📋 Description

• Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems • Electrical diagnostics and ladder logic fault finding • Ensure contractual service obligations are met. • Deliver training to field staff and customers. • Maintain high levels of customer satisfaction through timely and professional service. • Build and maintain strong relationships with key customers and prospects. • Conduct regular customer meetings to confirm lifecycle support. • Promote new technologies and rental assets. • Ensure remedial works are quoted to maintain uptime and maximise account value. • Assist with scoping, costing, and contract finalisation. • Support proposal development and commercial negotiations. • Provide input on market trends and growth opportunities. • Support marketing initiatives including trade shows and seminars. • Contribute to the development and promotion of new technologies.

🎯 Requirements

• Essential: GCSE Maths and English (Grade 5 or above or equivalent) • Desirable: Engineering qualification at ONC level or higher • Proven experience in servicing and optimising large-scale industrial water treatment systems. • Strong technical proficiency in RO, ion exchange, filtration, and related technologies. • Excellent customer relationship and account management skills. • Commercial awareness and ability to identify upselling opportunities. • Strong communication and problem-solving skills. • Positive health and safety mindset. • Competent in Microsoft Office and administrative reporting.

🏖️ Benefits

• Competitive salary • Company vehicle and tools • Pension scheme • Ongoing training and development • Opportunities for career progression