Audio Visual Sales Support Engineer

Job not on LinkedIn

2 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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EOS IT Solutions

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Enterprise • Networking • Telecommunications

EOS IT Solutions is a company providing comprehensive IT lifecycle services, offering a wide range of solutions including supply chain management, warehousing, logistics, managed services, and hybrid workplace solutions. They specialize in areas such as networking, security, AV collaboration, and enterprise networking with an emphasis on environmental sustainability and supporting women in tech. As an Apple Authorized Reseller and a partner with organizations like Cisco and Google, EOS IT Solutions empowers customers through direct access to enterprise-grade networking solutions and green data center upgrades. Their services are designed to facilitate a seamless IT project execution on a global scale.

1001 - 5000 employees

🏢 Enterprise

📡 Telecommunications

📋 Description

• Due to continued expansion to support our customers, we have an exciting opportunity for a Sales Design Engineer to join the EOS Team. • You will be a technical consultant to the sales force generating Project Scope of Works, block flow diagrams and equipment lists to enable generation of customer proposals. • You will also be leveraged by the post sales team for project engineering and or on-going project consultation for our clients. • You will provide a technical review of Audio-Visual Projects including but not limited to end-user technical training and support to the implementation teams. • Technically support Project Managers and Implementation Teams, including assistance with hands on and remote commissioning where required. • Produce and or assist with technical training for internal and external end-users. • Amend and adapt Audio Visual system design including CAD schematics and project requirements. • Keep current with the technical aspects of the systems being installed through manufacturer training. • Creation of system Scope Of Work and Bill of Materials for quotes to clients, this will include allocation of professional service hours. • Review and approval of technical documents (Schematics, rack drawings, layout drawings and detailed technical info for IP systems) for handover to Project Management for deployment. • Review and technical lead on project bids for client base. • Provide status and feedback of the technical aspects of the projects assigned to the Project Manager, Engineering Department, and the Account Manager in the form of verbal and documented post-mortems to modify and improve internal and external processes and designs.

🎯 Requirements

• 5+ years Design experience working with the AV Industry • Degree level qualified in a formal technical discipline or 8+ years professional AV industry experience in implementation and / or system support. • Knowledge of design implementation, Installation or Service Experience of key technologies such as • Control (Crestron, AMX, Extron) • Audio (BIAMP, QSC, POLYCOM) • Video (Cisco, Polycom, QSC, Crestron, Light ware, Teams, Zoom) • A VoIP Design and Deployment • CTS certification or higher • Excellent communication skills, and be confident when dealing with demanding clients, building contractors, architects, and other technical members of the project team. • Knowledge of the following is expected for success in the role: • Audio systems design including conferencing audio, digital sound systems, public address, event spaces. • Video systems, large format displays, projection, video wall image processing. • Control systems touchscreen controls, automation, and smart building technology. • Video conference systems, integration techniques and deployment. • Audio visual system infrastructure design and planning. • Flexibility is required to accommodate working across time zones as part of a global team, including international travel upon notice if necessary. • Full driving license that will enable you to meet any driving requirements

🏖️ Benefits

• EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.