Head of Security Operations, Corporate IT

🕒 June 25

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Logo of EPI Company

EPI Company

201 - 500 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

EPI Company is reshaping the future of payments with Wero, a European-made digital payments solution that enables instant, cross-border transactions for consumers and businesses. The company operates as a remote-first, Europe-based team building payment platform and wallet products, focusing on digital sovereignty, compliance, and seamless payment experiences across markets.

📋 Description

• Lead and evolve the Security Operations strategy and operating model, ensuring high-quality monitoring, triage, incident response, and continuous improvement. • Continue building a dependable security incident response capability with clear escalation, playbooks/runbooks, operational readiness practices, and strong post-incident learning. • Mature threat intelligence and security validation practices (e.g., threat-informed exercises / adversarial testing approaches) to strengthen detection coverage and organisational resilience. • Establish key, secrets, and certificate lifecycle management (ownership, lifecycle processes, monitoring, auditability), enabling predictable and controlled operations. • Lead and evolve Corporate IT strategy and operating model and transform Corporate IT into a trusted, service-oriented function with measurable performance, and an excellent internal stakeholder experience. • Drive operational transparency through dashboards and KPIs across Security Operations and Corporate IT, proactively identifying, documenting, and escalating risks/issues with practical mitigation plans. • Own vendor performance and budget stewardship across managed service providers and tooling partners, ensuring value, accountability, and scalable outcomes. • Strengthen audit readiness and operating controls (e.g., for ISO/IEC 27001, PCI DSS and similar assurance expectations) through disciplined documentation, evidence, and remediation follow-through. • Engage actively with external stakeholders and keep up to date with latest trends.

🎯 Requirements

• +10 years of professional experience in Cybersecurity in one of the relevant fields, including at least 5 years managing and leading Security Operations • Significant professional experience across Security Operations and/or Corporate IT Operations, ideally in a regulated or high-availability context • Proven leadership experience managing multidisciplinary teams, with a track record of improving services through people, process and technology • Fluent in English (CEFR C1 or C2); additional European languages are a plus • Comfortable working remotely in a pan-European, multicultural environment • Strong incident response leadership skills: calm under pressure, structured decision-making, and able to drive measurable improvements over time • Experience building scalable operational practices: on-call/coverage models, escalation paths, runbooks, post-incident reviews, and operational KPIs • Ability to design and implement pragmatic governance frameworks, including familiarity with enterprise cryptography/key management/certificates from an organisational perspective • Demonstrated capability improving Corporate IT service delivery (service orientation, intake models, transparency, stakeholder satisfaction) • Experience managing vendors/partners and budgets, including performance governance (SLAs, regular reviews, escalations, value realisation) • Experience supporting control assurance/audit activities (ISO 27001, DORA, PCI DSS, SOC 2 or similar), including evidence discipline and remediation management

🏖️ Benefits

• Remote-first culture with quarterly and annual all-staff in-person meetups to keep teams connected and collaborative • Possibility to work from another EU country for up to 3 months per year • Competitive compensation package, featuring salary, performance-based bonus, and a thoughtfully designed, high-quality benefits program • Learning & development budget : €5,000 training budget per year

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