Implementation Consultant

🕒 2 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Equiniti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💸 Finance

🏢 Enterprise

🤝 B2B

Finance • Enterprise • B2B

Equiniti is a leading provider of shareholder, pension, and remediation services, with significant operations in the UK, US, and globally. The company offers an array of services for individuals and organizations including share registration, investor relations advisory, employee benefits, retirement solutions, and customer management solutions. Equiniti specializes in transforming the retirement and pensions markets with advanced administration and technology solutions, as well as providing comprehensive business solutions like global payments and governance services. With strong capabilities in client portals and data solutions, Equiniti supports over 40 million shareholders, members, and customers worldwide, including a significant presence among the S&P and FTSE 100 companies.

📋 Description

• Implementation of Compendia and Administrator application to new clients • Configuring and testing the Compendia Touch application • Providing training and support to other EQ employees where required • Obtaining, analysing, documenting, and estimating client requirements • Enhancing, developing and promoting the Touch Model • Working closely with the development team to refine and improve the system • Supporting Project Management by leading a workstream to oversee Client deliverables • Leading or supporting with Client facing communications throughout the full implementation lifecycle • Supporting with training needs and deliver training to customers as part of project delivery • Providing expertise and presenting demonstrations to prospective customers and colleagues from other parts of the business • Establishing and maintaining excellent customer relationships and promoting the growth of new business from those customers • Ensuring AzureDev/JIRA boards are up to date including updating PM/leads with progress updates • Attending 3 out of the 4 quarterly team meet ups

🎯 Requirements

• Experience in implementing pensions software • Good understanding of UK pensions • Technical ability in scripting and data manipulation • Software implementation, preferably in the pension or financial sectors • Extensive experience of process-driven software configuration at UI and database level • Excellent, and audience-appropriate, verbal and written communication and presentation skills • Customer-focus and confidence working in new environments • Analytical problem-solving and attention to detail • Self-motivation and independent approach to work • Collaborative work ethic within internal and customer teams • Confidence in training/supporting other employees in order to upskill where appropriate • Working knowledge of one or more of: PL/SQL, HTML, Javascript, CSS • Data migration and data manipulation tools • Development practices and Agile methodology • Application architecture

🏖️ Benefits

• Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% • Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. • Life assurance cover at 4x salary with the ability to purchase enhance cover. • Discounts and cashback at your favourite high street stores through our EQ Wins Platform. • The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. • Typically 29 days holiday + bank holidays. • 2 volunteer days to get involved with a charity of your choosing. • Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. • Investment in LinkedIn Learning for all colleagues.