Associate Medical Information Manager

Job not on LinkedIn

🔥 12 hours ago

🌐 Serbia, Australia – Remote

🇷🇸 Serbia – Remote 🇦🇺 Australia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ERGOMED

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Line management of a Medical Information Team • Lead, educate and mentor enquiry handlers to provide high-quality Medical Communications services • Ensure delivery of a high-quality Medical Information service and maintain compliance with KPIs, regulations and company policies • Support outsourced Medical Information service delivery, including programme management, service set-up, programme expansion and programme compliance • Develop client relationships • Identify and implement process improvements • Support business development • Participate in client audits and inspections • Ensure compliance with pharmacovigilance regulatory obligations • Assist with root cause analysis and implementation of corrective and preventative actions (CAPA)

🎯 Requirements

• Life Science Degree or equivalent • Healthcare degree is an advantage • Fluency in English • Additional language skills in Mandarin, Cantonese, Thai or Korean preferred • Program management experience, preferably in a Pharmacovigilance or Medical Information environment • Prior experience supervising within a Call Center operation, preferably in a Medical Information environment • Experience mentoring, training and line management • Critical thinking and creative problem solving skills • Relationship building skills • Excellent communication skills

🏖️ Benefits

• Remote work availability • Flexible work environment • Growth and development opportunities • Collaborative team environment • Mentoring and learning opportunities • Global reach and purpose-driven work • Opportunity to work with experts in clinical research, pharmacovigilance, and quality consulting