Manager, Commercial Quality

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Logo of ERGOMED

ERGOMED

1001 - 5000 employees

Founded 1997

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Leading and overseeing across the Ergomed Group Quality operations • Management, upkeep, and delivery of Quality Cost Grids • Provide input into Ergomed procedures, policy, and training • Drive quality input into client proposals, Requests for Information, presentations, and bid defence activities • Actively participate in the Business Development process as a subject matter expert • Develop commercial materials to support Quality as a Service activities • Oversee the preparation and analysis of Commercial Quality-related metrics • Lead, educate, mentor, and develop quality group employees • Foster a collaborative, high-performing quality culture across global teams • Manage project quality and compliance activities, including deviations, CAPAs, training coordination, document management, and support for audit/inspection related activities

🎯 Requirements

• Degree in Life Sciences, Pharmacy, Nursing, or a related healthcare field • Proven experience in client-facing and stakeholder management roles • Ability to effectively engage, communicate, and collaborate with internal and external stakeholders • Experience in preparing presentations, capability decks, and client-facing materials • Sound knowledge of pharmacovigilance and clinical knowledge • Experience in preparing and contributing to bids, proposals, and RFP/RFI responses within the Life Sciences and Healthcare domain • Exposure to project management, governance, and operational excellence initiatives • Experience supporting quality management activities, including deviations, CAPAs, audits, inspections, or process improvement initiatives • Experience coordinating cross-functional teams in a global or matrix environment • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools • English - fluent (spoken, written)

🏖️ Benefits

• Training and career development opportunities internally • Strong emphasis on personal and professional growth • Friendly, supportive working environment • Opportunity to work with colleagues based all over the world, with English as the company language

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