ERGOMED
1001 - 5000 employees
Founded 1997
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.
Medical Information Associate – Italian Language
Job not on LinkedIn
🔥 2 minutes ago
🗣️🇮🇹 Italian Required
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ERGOMED
1001 - 5000 employees
Founded 1997
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.
📋 Description
• Handle medical information enquiries in English and Italian • Conduct pharmacovigilance activities, including initial intake of adverse events • Provide approved responses to medical enquiries from healthcare professionals and patients • Assist pharmaceutical clients’ internal departments with medical information queries • Act as a call handling agent for the dedicated Medical Information call center • Prepare enquiry responses through literature research and collaboration with internal and client physicians • Participate in out-of-hours medical information services for clients with 24/7 enquiry handling
🎯 Requirements
• Undergraduate degree in life sciences or equivalent advanced degree with experience • Fluency in both English and Italian • Advanced knowledge of MS Word and Excel • Excellent attention to detail and organizational skills • Independent problem-solving and decision-making skills • Process-oriented and critical-thinking skills • Responsible approach to work duties • Customer service experience is an advantage • Knowledge of pharmacovigilance is an advantage
🏖️ Benefits
• Remote work • Flexible work environment • Growth and development opportunities • Collaborative team environment • Global reach and purpose-driven work • Inclusive workplace where every voice counts
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