Key Account Manager

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ESA - Electronic Security Association

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Security • Compliance • Advocacy

ESA - Electronic Security Association is the largest trade association in the United States representing the electronic security and life safety industry. Founded in 1948, the association consists of member companies that install, integrate, and monitor intrusion, fire detection, video surveillance, and electronic access control systems for a wide range of clients, including commercial, residential, industrial, and governmental sectors. ESA provides technical and management training, government advocacy, and delivers information, advice, tools, and services that help member businesses grow and succeed. With over 500,000 industry professionals employed by its members, ESA serves over 34 million residential and commercial customers. The association is also actively involved in advocating for school security improvements at federal and state levels.

11 - 50 employees

Founded 1948

🔐 Security

📋 Compliance

📋 Description

• Sales Strategy: Identify opportunities and isolate threats to market position. • Formulate improvements in product/market combinations and position the organization and its products in the market, aimed at product assortment development and profitability. • Initiate strategic partnerships within larger organizations in the Netherlands. • Sales Plan: Define objectives and activities for product sales and marketing. Forecast expected revenue per region. Create buy-in for management objectives. • Sales Process: Manage progress of sales activities and results. Resolve bottlenecks in the sales organization and issues with sales activities. • Support the sales team in fostering value-added contacts for customers and laying the foundation for profitable, sustainable relationships. Build and maintain relationships with major accounts and prospects. • Management Reporting: Assess sales and marketing results against objectives. Analyze trends and identify causes for deviations. Formulate improvements in product sales and marketing. Act as the primary contact for a selected group of nationwide installers. • Develop deep insight into the strategic objectives and operational needs of related project developers and residential construction companies. • Identify and leverage upselling and cross-selling opportunities. • Monitor account health, manage renewals, and ensure high customer satisfaction. • The overarching goal of the KAM is to drive installer retention, satisfaction, and revenue growth through proactive relationship management, introduction of new products and services, and strategic account development.

🎯 Requirements

• At least 5 years of experience in a sales/key account management role, ideally in the same or related industry. • Strong communication and presentation skills; ability to manage DMUs and strategic relationships. • Ability to optimize organizational results, function in an advisory, coaching, and guiding role within a matrix organization. • Ability to achieve results through implementing sales strategies, plans, and management reports. • Driver’s license and willingness to travel within the country. • Contributes through personal effort to excellent team spirit within the department, with colleagues and customers. • Provides commercially and technically sound advice. • Enthusiastic, flexible, reliable, with excellent communication and commercial skills. • Excellent verbal and written skills in Dutch and English are required.

🏖️ Benefits

• Sales bonus of 27.5% • Company Car • Bring your own device scheme • 30 vacation days & 13 ADV days • Vacation Allowance • Company Pension