Administrator, National Operations Process

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November 22

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Esquire Deposition Solutions, LLC

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B2B • SaaS

Esquire Deposition Solutions, LLC is a global litigation support and court reporting firm that provides in-person, remote, and hybrid court reporting, deposition management, transcript summaries, legal videography, interpreting, audio/video transcription, document translation, and records retrieval for law firms, corporate legal departments, and insurance clients. The company also offers web-based technology platforms (eLitigateZE, EsquireConnect, eDepository) and videoconferencing solutions, dedicated case managers, and secure document storage to schedule and manage depositions worldwide.

201 - 500 employees

Founded 1978

🤝 B2B

☁️ SaaS

📋 Description

• Document operational enhancements, issues, and problems, and communicate solutions to National Operations leadership. • Deliver day-to-day operations support and process administration across multiple business units. • Coordinate with business units to capture best practices and convert them into national policies, procedures, and programs. • Maintain, update, and manage organizational web applications supporting all documentation. • Provide accurate reporting of key performance indicators to ensure excellent service levels for clients. • Collect employee feedback via surveys, quarterly meetings, and engagement platforms. • Support field operations administrative tasks to ensure data integrity and completeness. • Assist with new-hire onboarding coordination. • Perform other duties as assigned.

🎯 Requirements

• High school diploma or equivalent required. • 3+ years of multi-level management experience; • 1+ year of project management experience; • demonstrated ability to identify, analyze, create, document, and execute policies and procedures. • Excellent verbal and written communication, strong interpersonal skills, and effective problem-solving abilities. • Familiarity with NetSuite and web-based organizational tools; • ability to document and manage workflows and enhancements. • Detail-oriented, able to plan work effectively, manage multiple priorities, and work independently in a fast-paced environment.

🏖️ Benefits

• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions • Equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.