Esri
5001 - 10000 employees
🏢 Enterprise
☁️ SaaS
🤝 B2B
Enterprise • SaaS • B2B
Esri is a leading geospatial software company that develops ArcGIS, a comprehensive platform for mapping, spatial analytics, and location intelligence. Its products enable organizations across industries to integrate, visualize, and analyze geographic data for decision-making, operations, and digital twins, delivered via on-premises deployments, cloud services, APIs, and developer tools. Esri primarily serves enterprises, government agencies, and other organizations with B2B SaaS and platform solutions.
Medical Call Center Manager
Job not on LinkedIn
🕒 May 8
🐊 Florida, Ohio, +3 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🦅 H1B Visa Sponsor
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Esri
5001 - 10000 employees
🏢 Enterprise
☁️ SaaS
🤝 B2B
Enterprise • SaaS • B2B
Esri is a leading geospatial software company that develops ArcGIS, a comprehensive platform for mapping, spatial analytics, and location intelligence. Its products enable organizations across industries to integrate, visualize, and analyze geographic data for decision-making, operations, and digital twins, delivered via on-premises deployments, cloud services, APIs, and developer tools. Esri primarily serves enterprises, government agencies, and other organizations with B2B SaaS and platform solutions.
📋 Description
• Coordinate and oversee daily workflows to ensure work is completed accurately. • Support Team Leads with daily operational issues and production challenges. • Monitor performance metrics and conduct regular KPI reviews for Team Leads. • Provide direct supervision and leadership to Team Leads (typically 5–10). • Partner with IT to identify, test, and implement system enhancements.
🎯 Requirements
• Associate’s Degree in Business Administration or a related field (or equivalent experience). • Minimum of 2–5 years of experience in a healthcare-related or contact center environment. • Strong written, verbal, and interpersonal communication skills. • Proven time management skills. • Ability to remain flexible, adaptable, and calm under pressure.
🏖️ Benefits
• Maintain consistent and punctual attendance. • Health insurance. • Professional development opportunities. • Equipment allowances. • Business casual dress code.
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