
51 - 200 employees
Founded 2012
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Etch is a UK-based digital transformation and customer experience (CX) consultancy that helps established enterprises modernise legacy technology and design customer-centric digital experiences. Using its EtchElevate™ process the company combines experience design, growth marketing, technology and data (including composable architectures, CRM, e-commerce, and AI/ML analytics) and blended “fusion” teams to increase win rates, reduce costs, and accelerate growth. Etch is a Certified B Corporation and offers CX maturity diagnostics, agile delivery models, and short exploratory engagements to de-risk larger transformations.
🕒 May 14
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51 - 200 employees
Founded 2012
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Etch is a UK-based digital transformation and customer experience (CX) consultancy that helps established enterprises modernise legacy technology and design customer-centric digital experiences. Using its EtchElevate™ process the company combines experience design, growth marketing, technology and data (including composable architectures, CRM, e-commerce, and AI/ML analytics) and blended “fusion” teams to increase win rates, reduce costs, and accelerate growth. Etch is a Certified B Corporation and offers CX maturity diagnostics, agile delivery models, and short exploratory engagements to de-risk larger transformations.
• Responsible for the implementation of complex Epic tools and processes • Proactive support and maintenance of assigned Epic modules • Works independently with minimal supervision • Serves as the Epic Subject Matter Expert (SME) in assigned Epic module(s) • Aids in decisions on integrating applications and improving Epic workflows • Utilizes best practices to implement and document consistent Epic builds • Takes ownership of high complexity issues • Highly responsive to customers • Demonstrates aptitude for the development and documentation of customer requirements • Serves as a mentor to junior analysts learning Epic
• Associate degree in computer science, information technology, nursing or related field • Seven years’ experience in Information Technology, clinical operations, or related field • Three years experience Epic • Excellent oral and written communication skills • Service oriented • Able to work independently • Proactive and makes routine decisions independently • Above average problem-solving skills • Excellent organizational, time management and customer service skills • Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications
• Light lifting, pushing and pulling is required for 1-20 lbs occasionally • Frequent moving of objects of less than 10 lbs is required • Frequent sitting with some walking, standing, squatting, bending, and reaching is required • Keyboard/computer use and/or repetitive motions may be required
Apply Now🕒 May 14
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