Supply and Demand Planner

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Ethique

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💄 Beauty

🛍️ eCommerce

🧘 Wellness

Beauty • eCommerce • Wellness

Ethique is a company dedicated to providing solid hair care products that are effective, clean, and ethical. Their offerings include a variety of shampoo and conditioner bars tailored to different hair concerns, promoting a sustainable approach to beauty and personal care. Ethique emphasizes the importance of both health and environmental responsibility in their product design.

📋 Description

• Manage the full production lifecycle from PO placement through to X-factory for your product portfolio and assigned vendors • Develop and implement supply plans that meet customer demand while ensuring on-time delivery • Submit all purchase orders, define production deadlines, and ensure on-time shipping • Drive production through proactive daily vendor communication and relationship management • Monitor inventory levels and adjust supply plans as needed to prevent stock-outs or overstocking • Manage E-commerce inventory positions through weekly analysis and timely transfers • Collaborate with suppliers on lead times, delivery schedules, and capacity planning • Troubleshoot and resolve all issues affecting production deliverables • Maintain production trackers and relevant systems (e.g. SAP or equivalent) with up-to-date item, order, and delivery information • Manage new product setup and ongoing maintenance including cost logs, BOMs, production files, product specs, and artwork • Reconcile and resolve invoice discrepancies in collaboration with the AP team • Evaluate and communicate high-risk scenarios and potential supply disruptions • Build strong vendor relationships and track performance against agreed standards • Collaborate and maintain strong communication with cross-functional partners to raise risk awareness • Own and maintain an accurate rolling 12-month demand forecast by SKU and account, minimizing forecast variability • Continuously monitor and refine forecasting models to improve accuracy and reduce error rates • Reconcile forecasted units against Gross Sales financial forecasts to ensure alignment and reasonableness • Prepare analysis and materials for S&OP Demand Review meetings, presenting and discussing reforecasts with key stakeholders • Work closely with Sales and Marketing to gather market insights and align demand forecasts with business strategy • Support new product introductions by building demand forecasts and ensuring seamless integration into the supply chain • Manage SKU number changes and develop exit and phase-out strategies in partnership with the brand team • Identify fast and slow sellers and develop action plans in collaboration with the broader business • Produce weekly and monthly reporting tools to communicate demand performance and key planning metrics • Communicate assortment and planning opportunities proactively to senior leadership • Act as the primary liaison between Supply, Sales, Logistics, Marketing, and E-commerce • Partner with Demand Planning, Sales, and Customer Service teams to provide regular updates on delivery schedules and resolve issues • Collaborate with cross-functional teams to align production schedules with commercial demand • Gather and synthesize information from across the business to produce accurate and meaningful demand projections • Monitor and report on key supply chain KPIs including inventory turns, order fill rate, and on-time delivery • Continuously identify and implement opportunities to improve supply chain efficiency • Build scalable planning processes that can grow with the brand • Provide timely, clear communication on production status and any updates that affect timing or supply

🎯 Requirements

• 2–4 years of experience in supply planning, demand planning, or a combined S&OP role — ideally within beauty, CPG, or a product-based consumer brand • Demonstrated ability to manage both supply and demand planning functions independently • Strong analytical skills with experience interpreting data to drive informed planning decisions • Proficiency in Excel/Google Sheets; experience with planning tools or ERP systems (SAP, Blue Yonder, or similar) is a plus • Excellent communication and cross-functional collaboration skills • High attention to detail and the ability to manage multiple priorities in a fast-paced environment • A proactive, problem-solving mindset — you identify issues before they become problems and come with solutions • Comfort with ambiguity and a genuine enthusiasm for building structure where it doesn't yet exist • Experience managing vendor relationships and driving accountability on production timeline

🏖️ Benefits

• 2% of sales donated to charity • Living wage for staff • Plastic-free products • Cruelty-free and vegan ingredients