Customer Service Specialist, Property and Casualty

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🕒 January 6

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Etikettendames 🔍

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1 - 10 employees

Founded 2024

Wij brengen voedseletiketten tot leven met verrassende voorlichting die consumenten helpt bewuste keuzes te maken.

📋 Description

• Respond to customer policy inquiries via phone, email, and other communication channels. • Collect and process payments accurately and in compliance with agency standards. • Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities. • Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates. • Quote and sell insurance policies across multiple lines. • Assist with remarketing efforts to retain customers and improve satisfaction. • Complete administrative duties, including data entry, document management, and updating customer records.

🎯 Requirements

• High school diploma or equivalent • Insurance license (Property & Casualty) or willingness to obtain • Prior experience in customer service, preferably in insurance • Strong communication skills (verbal and written) • Proficiency in agency management systems (e.g., AMS360, Salesforce) • Ability to multitask, prioritize, and work in a fast-paced environment

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options • Professional development opportunities