Bilingual Customer Support Rep – English/Spanish

Job not on LinkedIn

🔥 1 hour ago

🏈 Alabama, Arizona, +19 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏱ Part Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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ETIX

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

📡 Telecommunications

🤝 B2B

🏢 Enterprise

💰 $31.8M Private Equity Round - Etix Everywhere on 2023-02

Telecommunications • B2B • Enterprise

ETIX is a France‑founded data center operator and interconnection platform that builds, operates and connects regional data hubs. The company presents three core offerings — a Connectivity Hub (network, cloud and client interconnection), a Data Hub (certified, secure infrastructure for compliance and trust) and a Compute Hub (high‑density infrastructure for performance at scale). ETIX operates 15 strategically located data centers across France, Europe and Thailand (Bangkok), provides a neutral “Ethical Internet Exchange” for ISPs, CDNs, cloud providers and enterprise networks, and emphasizes sovereignty, sustainability and ESG commitments while serving MSPs, enterprises and cloud/AI customers.

📋 Description

• Assist event attendees across North America by phone and email • Provide prompt, professional support to Etix patrons by phone and email • Assist customers with ticket purchases, order issues, and general event-related inquiries • Accurately document and resolve customer issues in a timely manner • Manage a high volume of phone and computer-based work in a remote environment • Maintain a quiet, professional workspace and reliable internet connection while working remotely

🎯 Requirements

• Minimum 6 months of call center experience required • Bilingual in Spanish required • High school diploma or equivalent required • Strong written and verbal communication skills • Ability to build positive working relationships with teammates • Strong computer skills and the ability to learn new systems quickly • Ability to adapt, prioritize, and work effectively in a fast-paced environment • Availability to work at least 20 hours per week • Flexibility to work weekends and occasional holidays • Previous remote work experience preferred • Familiarity with Google Workspace, Slack, Zoom, and CRM platforms

🏖️ Benefits

• Flexible scheduling • Monthly bonus opportunities • Supportive team culture • Opportunities for growth within the organization • Equipment will be provided by Etix