Category Manager

🕒 April 1

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Logo of Evaro

Evaro

51 - 200 employees

Founded 2017

💊 Pharmaceuticals

👥 B2C

☁️ SaaS

Pharmaceuticals • B2C • SaaS

<Evaro> Evaro is a clinician-founded digital healthcare platform based in Norwich that provides online consultations, prescribing, and treatment services through a fully remote pharmacy and clinical team. The company builds technology to power multiple platforms and brands, aiming to modernize healthcare access, reduce NHS strain, and minimize paper waste by offering convenient, patient-centered online care. Evaro emphasizes innovation, cross-team collaboration, and a mission-driven culture focused on making reliable, accessible healthcare just a click away.

📋 Description

• Own category performance: revenue, patient volume, conversion, repeat/return rates, and margin • Conduct hands-on analysis using self-serve BI tools; identify what's working, what's not, and why • Monitor performance against targets; surface underperformance early with diagnosis and proposed actions • Be the internal expert on the market and competitive landscape for assigned categories • Maintain up-to-date competitor tracking; know what they're launching • Obtain customer insights to understand patients needs, desires and current experience with Evaro • Identify and implement trading actions, partnering with marketing: promotions, seasonal plays, AOV initiatives • Recommend pricing changes to CCO with clear rationale and expected impact • Collaborate with Clinical team on evidence base and compliance for category propositions

🎯 Requirements

• Highly numerate with strong analytical skills, evidenced by qualifications (e.g., A-level Maths, quantitative degree) and demonstrated hands-on analysis experience • Proficiency with Excel/Sheets and BI tools; able to conduct own analysis and draw actionable conclusions without relying on analysts • Experience in commercial, growth, or target-driven roles with clear accountability for performance metrics • Financially literate and able to rapidly understand a market in depth • Highly customer centric; demonstrated ability to deeply understand customer/patient needs using qualitative and quantitative methods • Strong understanding of digital UX; intuitive sense for what makes experiences clear and effective • Excellent written communication; able to write clear, persuasive copy and articulate requirements precisely • Experience coordinating cross-functional teams in a matrix environment; excellent project manager and able to influence without authority • Comfortable with ambiguity; able to make decisions with incomplete information and adjust as you learn.

🏖️ Benefits

• 25 days + Bank Holidays + birthday off • Enhanced healthcare coverage • Competitive parental leave policies • Clear progression pathways and development opportunities • Supportive, collaborative environment with structured onboarding

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