Business Systems Project Manager

Job not on LinkedIn

🔥 11 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 10%

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Everbridge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.

📋 Description

• Plan and manage Business Systems projects from intake through delivery, including scope, timelines, milestones, resourcing and dependencies • Own the team's Smartsheet project and release trackers as the single source of truth for project status, releases and priorities • Facilitate daily stand-ups, sprint or iteration planning, backlog refinement and retrospectives • Coordinate release planning and readiness across Salesforce, NetSuite and integrated systems, including deployment schedules, stakeholder communication and post-release checks • Identify and manage risks, issues and cross-system dependencies, escalating early with clear options • Prepare status reports and project updates for the Senior Manager, Business Systems and business stakeholders • Track decisions, actions and change requests, and maintain project documentation • Coordinate with vendors and implementation partners on deliverables and timelines • Support Smartsheet administration, including workspace organization and quarterly user access reviews • Continuously improve the team's intake and prioritization processes

🎯 Requirements

• 4-7 years' experience in project management, ideally delivering business systems, ERP or CRM projects (Salesforce, NetSuite or similar) • Hands-on experience with Agile and Scrum practices • Advanced Smartsheet skills, including reports, dashboards and automations, or equivalent experience with tools such as Jira • Solid understanding of the software release lifecycle, including environments, testing, deployment and change management • Strong organizational skills, with the ability to manage multiple concurrent projects and shifting priorities • Excellent written and verbal communication skills in English • Comfort working with stakeholders across functions and time zones • Proactive and dependable, with a track record of following through and holding teams to commitments • Curious and comfortable asking questions to ensure requirements, risks and impacts are fully understood • Able to work with regular overlap with US and New Zealand business hours, including some early-morning or evening meetings • Bachelor's degree in Business, Information Technology or a related field, or equivalent experience • Scrum Master or project management certification (CSM, PSM, PMP or CAPM) preferred

🏖️ Benefits

• Full-time employment • Equal Opportunity/Affirmative Action employment consideration

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