General Manager, Joist

🕒 March 24

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Own Joist revenue, retention, engagement, and profitability outcomes • Accept or reject business commitments within the portfolio planning cadence • Translate growth insights into credible, deliverable business commitments • Take accountability for performance variance and corrective action • Define and evolve the Joist business strategy • Set clear priorities and sequencing across initiatives • Make explicit trade-offs when capacity is constrained • Align investments with portfolio-level objectives • Align Product, Engineering, Marketing, Growth, and Support around business priorities • Negotiate capacity and timelines at peer level with functional leaders • Act as the final business decision-maker for Joist trade-offs • Partner with the Head of SaaS Growth to evaluate and adopt scalable growth initiatives • Collaborate with the Payments Business Owner to align monetization strategy • Represent Joist priorities within horizontal initiatives • Partner with the Director of Planning & Insights to set credible commitments • Participate in weekly commitment reviews and monthly business reviews • Surface risks early and make clear recommit / decommit decisions • Contribute to quarterly OKRs and semi-annual strategic planning

🎯 Requirements

• 10+ years in SaaS leadership roles with accountability for business-level outcomes • Experience owning revenue, retention, or P&L results • Demonstrated ability to negotiate cross-functional capacity without direct authority • Experience operating within structured planning and performance cadences • Strong commercial judgment and trade-off discipline • Comfort making decisions under uncertainty • Excellent executive communication skills

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • Continued investment in your professional development through learning allowance • RRSP/TFSA with company match • Annual wellness stipend • Flexible and generous paid time off • Employee Stock Purchase Program