Salesforce Administrator

🕒 Yesterday

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐👷 Salesforce Administrator

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Support our Ops Strategists in delivering on Salesforce implementations or change management projects • Manage inbound support tickets for both system enhancements and issue resolution • Collaborate with stakeholders on developing sustainable and scalable business processes • Develop Salesforce administrative best practices and frameworks for implementing and maintaining them across the portfolio • Provide administrative support and development bandwidth across varying platforms in the following categories: CRMs (Salesforce, Zoho, HubSpot, etc.) Sales Enablement solutions (SalesLoft, Outreach, InsideSales, etc.) Telephony solutions (Talkdesk, Ring Central, native CRM voice solutions, etc.) Support Platforms (Salesforce, Zendesk, Zoho Desk, Freshdesk, etc.)

🎯 Requirements

• 2+ years of Salesforce administration • 3+ years of administrative experience across enterprise platforms • Comfortable managing long term projects alongside day-to-day output • Demonstrated ability to work independently while aligning with a shared team goal • Excellent attention to detail and willingness to pitch in when necessary.

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program