Senior Manager – Market Strategy

November 25

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EverCommerce

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SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

📋 Description

• Partner closely with the Head of Sales-led & Vertical Markets to formulate, validate, and refine strategic plans and long-term roadmaps for Property Care Services products • Contribute to strategic planning processes, from initial ideation through execution, implementation, and continuous optimization • Conduct market entry analysis or product-market fit assessments for potential expansions or product enhancements • Attend industry conferences and maintain industry networks to stay ahead of market trends and competitor movements • Drive strategic priorities through cross-functional coordination, ensuring alignment across Product, Marketing, Sales, Engineering, and Customer Success teams • Act as the central communication liaison between functional groups and strategic leadership, synthesizing updates, progress, and feedback • Maintain a pulse on cross-functional drivers of market performance and potential opportunities or risks to budget • Identify opportunities and challenges within cross-team execution, providing recommendations to optimize revenue, EBITDA, operational effectiveness, and strategic alignment • Conduct rigorous industry research and competitive analysis to inform strategic direction and validate strategic opportunities • Interact regularly with product and marketing segment leaders to understand pricing and offering effectiveness • Analyze internal and external data to build business cases, models, and scenario analyses supporting strategic priorities, growth opportunities, and investment areas • Create and present concise, impactful findings, strategic recommendations, and initiative performance clearly to the Head of Sales-led & Vertical Markets and other senior leaders • Establish, monitor, and report on strategic KPIs, ensuring initiatives deliver projected business outcomes • Regularly track, analyze, and report on strategic initiatives and performance, identifying and addressing any gaps in expected versus actual outcomes

🎯 Requirements

• Strong analytical abilities • Superior organizational and communication skills • Capability to collaborate cross-functionally with Product, Engineering, Marketing, Sales, Partnerships, and Customer Success teams • Strategic thinker with a proactive and solution-oriented mindset • Highly organized, detail-oriented, with strong project and time management capabilities • Excellent interpersonal skills, capable of effectively influencing stakeholders • Excellent written and verbal communication skills • Comfortable operating in a fast-paced, evolving environment • Highly adaptable; able to balance high-level vision with detailed execution

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program