Senior Director, Patient Services Analytics

🕒 May 19

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EVERSANA

5001 - 10000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• You’ll be working with internal and external clients, data providers and other 3rd parties to enhance and execute team priorities by leveraging data and analytics, predictive analytics, machine learning and advanced statistical techniques. • Our goals are to enhance existing patient services business operations with data and analytics, to generate new lines of business through custom data deliverables, consulting practices and new product development. • This will include hands on work to deliver business requirements and technical specifications our data science team can deliver with. • This position will also have broad responsibilities that will include project coordination/management, presentations to executive staff, coordinating and leading demos and client interactions. • You will play a key role on a small and nimble team – responsibilities will be broad and varied.

🎯 Requirements

• Bachelors / Master’s degree in Engineering, Business, Economics/ Statistics or equivalent • 11+ years of experience in data and analytics with direct experience working with Patient Hub/CRM, Specialty Pharmacy, Market Access data • Knowledge of cloud based storage, Tableau, PowerBI and other data visualization software. • Knowledge of copay assistance programs including coupons, PAP, bridge programs, copay accumulators/maximizers and other leading industry initiatives • You are able to identify and solve issues and escalate when appropriate. • You resolve conflicts constructively. • You proactively identify and communicate growth goals. • Excellent communication skills. • Ability to interact with all levels of customers, end users and colleagues. • Strong collaborator and relationship builder. • Ability to adapt to new situations, solve problems on the fly, and manage multiple priorities. • Teamwork and scrappiness required. • Familiarity with Matrix organizations and ability to operate with start-up excitement • Understanding of AI/Machine Learning models

🏖️ Benefits

• Health insurance • Professional development opportunities

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