Pre-Sales Engineer

Job not on LinkedIn

September 30

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

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Everseen

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Retail • eCommerce

Everseen is a company that specializes in advanced Vision AI solutions designed to optimize retail operations and enhance loss prevention. Their platform consolidates structured and unstructured data from multiple sources, creating a holistic view of retail processes. Everseen offers a comprehensive suite of applications, including Evercheck, which employs AI to identify shrink patterns at checkout, and tools for real-time intelligence, process modeling, and continuous learning in AI systems to ensure ethical and efficient operations.

1001 - 5000 employees

Founded 2007

🤖 Artificial Intelligence

🛒 Retail

🛍️ eCommerce

📋 Description

• Deliver compelling, customized demonstrations of our technology to technical and business stakeholders. • Own the technical components of the sales process, ensuring a seamless and informed sales journey. • Engage directly with customer CTOs and technical leaders to build trust and instill confidence in our solution’s capabilities and fit. • Work collaboratively with others in the sales team to define tailored technical solutions that align with customer needs and business goals and help drive the sales process. • Act as the subject matter expert (SME) on our product, delivering deep technical insight and advice on the data insights gained. • Provide technical expertise through presentations, solution designs, demonstrations and proof of concepts via various mediums; provide ongoing technical consultation addressing complex questions and objections. • Translate customer requirements into solution architecture, clearly articulating how our platform solves real-world problems and the insights it generates. • Provide excellent customer service anticipating and meeting the needs of the customer. • Work collaboratively with Go-To-Market, Operations, Engineering and Product teams to document and improve best practice and processes; engage in continuous knowledge sharing. • Stay up to date with developments in Everseen’s technology, Computer Vision, Gen AI, and the wider retail technology space.

🎯 Requirements

• 5+ years in technical sales, presales or solution engineering roles working with enterprise level customers and on SaaS based products, solutions or services. • Knowledge of and interest in AI and its use in retail; knowledge and experience of the retail market. • A true passion for delivering best-in-class customer experience and demonstrated success in positioning, presenting and demonstrating new products and features. • Ability to develop a comprehensive understanding of customer culture, needs and requirements in the North American region. • Experience of advanced data analytics. • Experience of forecasting and tracking key account metrics in a business development team; drive to meet and exceed targets and goals. • Experience of developing relationships and communicating with customers at a technical level. • Strong verbal and communication skills; business language is English. • Willingness to travel to meet with customers and Everseen teams. • Extensive experience working with Linux systems, including Bash scripting, package management, and log analysis. • Proficiency with containerization technologies such as Docker and Podman, and hands-on experience with Kubernetes orchestration, Helm charts, and multi-tenant policies. • Solid knowledge of virtualization platforms (VMware, Hyper-V, KVM) and hardware sizing for CPU, RAM, GPU, and storage. • Strong understanding of networking concepts, including TCP/IP, VLANs, VPNs, firewalls, and load balancing. • Familiarity with retail POS systems (NCR, Diebold Nixdorf, Toshiba, Oracle), PCI DSS compliance, and peripheral hardware (scanners, printers, SCOs, EFT terminals). • Exposure to cloud and hybrid edge deployments, including monitoring and observability using Prometheus, Grafana, and Power BI. • Familiarity with security best practices including SELinux, Kubernetes RBAC, secrets management, VPN tunneling, and log management. • Strong solution design and pre-sales skills: requirements gathering, creating technical architectures, presenting demos/POCs, and building customer-ready documentation and BOMs. • Familiarity with automation tools, especially Ansible. • Proficiency in Salesforce, Microsoft 365, Jira, and Power BI.