Dynamics 365 Customer Engagement Solution Architect

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Everware Consulting GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Everware Consulting GmbH is a European IT consulting and implementation firm specializing in Microsoft Dynamics 365, Business Central, D365 Finance & Supply Chain Management and the Power Platform. The company offers end-to-end ERP services including ERP strategy, implementations, rescue/turnaround support for stalled projects, test management, integrations (EDI, document management), headless e‑commerce and POS integrations, plus ongoing global support and maintenance for mid-market and enterprise clients.

📋 Description

• Lead the architecture and design of Microsoft Dynamics 365 Customer Engagement solutions • Engage with business stakeholders to gather requirements and translate them into scalable technical solutions • Define end-to-end solution architecture across Dynamics 365 CE and the Microsoft Power Platform • Provide technical leadership throughout project delivery, ensuring high-quality implementations • Collaborate with functional consultants, developers, and third-party vendors • Design integrations with external systems using Azure services, APIs, and Microsoft technologies • Ensure solutions follow Microsoft's best practices, governance, security, and performance standards • Support pre-sales activities, solution demonstrations, and technical workshops when required • Mentor consultants and developers while promoting technical excellence within the team

🎯 Requirements

• Minimum 10 years of experience working with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement • Proven experience as a Solution Architect delivering multiple enterprise D365 CE implementations • Strong knowledge of Dynamics 365 Sales • Strong knowledge of Dynamics 365 Customer Service • Knowledge of Dynamics 365 Marketing / Customer Insights is desirable • Strong knowledge of Power Apps • Strong knowledge of Power Automate • Strong knowledge of Dataverse • Experience designing complex integrations using Azure Integration Services, REST APIs, Logic Apps, or Service Bus • Solid understanding of Microsoft cloud architecture and the Power Platform ecosystem • Experience working within Agile delivery methodologies • Excellent stakeholder management and communication skills • Microsoft Dynamics 365 and/or Power Platform certifications are preferred • Experience with Azure cloud services • Experience working on international projects • Knowledge of DevOps, CI/CD pipelines, and application lifecycle management • Professional English is essential • German is highly desirable

🏖️ Benefits

• Opportunity to work on large-scale international Dynamics 365 projects • Flexible engagement as either a permanent employee or contractor • Collaborative and supportive team environment • Exposure to the latest Microsoft technologies and cloud solutions • Competitive salary or contract rates • Continuous learning and professional development opportunities