Global SIAM Change Manager

Job not on LinkedIn

🕒 May 27

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Daimler Truck AG

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🚗 Transport

Automotive • Transport • Manufacturing

Daimler Truck AG is one of the world's largest manufacturers of commercial vehicles. It has a global presence with over 40 production sites and more than 100,000 employees. Daimler Truck AG produces a wide range of products including light, medium, and heavy-duty trucks, city and intercity buses, coaches, and bus chassis. In addition to its vehicle manufacturing, Daimler Truck also offers tailored financial services to support its product offerings. The company is committed to innovation and sustainability, focusing on developing CO₂-neutral technologies and autonomous driving solutions. With a strong focus on digitalization and partnerships, Daimler Truck AG aims to enhance transportation through advanced technologies.

📋 Description

• Manage the end-to-end Change Management lifecycle • Ensure all changes are logged, categorized (Standard, Normal, Emergency), and prioritized • Validate completeness and quality of change requests (RFCs) • Ensure proper documentation and approvals before implementation • Facilitate impact and risk assessment for all changes • Ensure dependencies and conflicts are identified • Review rollback/backout plans and implementation plans • Minimize risk to business services • Schedule and coordinate CAB (Change Advisory Board) meetings • Prepare and circulate change agendas • Document CAB decisions and track action items • Ensure stakeholder participation and alignment • Maintain and govern the Forward Schedule of Changes (FSC) • Ensure proper change calendar management • Identify and resolve scheduling conflicts • Align changes with business priorities and blackout periods • Monitor change implementation progress • Ensure successful execution as per approved plans • Coordinate Post-Implementation Reviews (PIR) • Track failed/rollback changes and corrective actions • Communicate change schedules, impacts, and risks to stakeholders • Provide regular updates during critical changes • Act as a bridge between IT teams, service providers, and business users • Track and report key metrics such as change success rate, change-related incidents, emergency change percentage, change backlog and aging • Prepare weekly/monthly governance reports • Identify improvement opportunities in change processes • Ensure compliance with ITIL standards and organizational policies • Support audits and governance reviews • Drive automation and standardization initiatives • Work with ITSM tools like ServiceNow, Remedy, Jira • Ensure proper usage of workflows and templates • Maintain data accuracy and audit readiness

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field • ITIL Certification (Mandatory – ITIL v3/v4 Foundation or above) • ITIL Intermediate / Change Management certification (preferred) • 12+ years of experience • Knowledge of IT Service Management (ITSM) processes • Familiarity with ITIL framework • Experience with tools such as ServiceNow, confluence, virtual clients or similar platforms • Strong data analysis and reporting skills • Strong business stake holder management skills