Facilities Manager

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EWC Growth

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💄 Beauty

👥 B2C

💰 Seed on 2020-02

Beauty • B2C

EWC Growth is a franchisee operator of European Wax Center locations that provides professional waxing services and related skincare products. The company operates dozens of salon locations (the site lists 47+ and 52+ locations) across Connecticut, Florida, Illinois, Massachusetts, and New York, employing certified estheticians, guest service associates, and managers to deliver a four-step Comfort Wax® waxing process in private suites. EWC Growth also retails dermatologist-tested, cruelty-free body, skincare, and brow products to enhance and extend waxing results.

📋 Description

• Oversee preventative maintenance for all retail locations. • Manage repair requests from store leadership through completion. • Coordinate HVAC, plumbing, electrical, roofing, signage, and general repairs. • Build relationships with preferred local and national vendors. • Negotiate pricing and service agreements. • Conduct periodic facility inspections to identify maintenance needs. • Ensure stores meet OSHA and local safety requirements. • Monitor warranty programs and equipment lifecycle planning. • Source, evaluate, and manage contractors and maintenance vendors. • Review invoices for accuracy and approve completed work. • Maintain vendor scorecards and service level expectations. • Negotiate contracts to reduce operating expenses while maintaining quality. • Support new center openings, relocations, and remodels. • Coordinate installation of furniture, fixtures, equipment (FF&E), and technology. • Manage project timelines with landlords, contractors, and vendors. • Track project budgets and communicate progress to leadership. • Respond to urgent store issues requiring immediate attention. • Prioritize maintenance requests based on business impact. • Develop preventative maintenance schedules. • Create standard operating procedures for store maintenance and technology support. • Analyze recurring issues and recommend long-term solutions. • Support disaster recovery and emergency response planning.

🎯 Requirements

• 5+ years of experience primarily supporting facilities maintenance in a multi-unit capacity; retail, healthcare, or hospitality industries preferred. • Excellent troubleshooting and problem-solving abilities. • Exceptional communication and customer service skills. • Strong organizational and documentation skills. • Vendor negotiation and contract management. • Budget management + technology asset management. • Preventative maintenance planning. • Work order management systems. • Basic knowledge of construction and building systems.

🏖️ Benefits

• Medical, Dental & Vision Insurance • 401(k) Plan • Paid Time Off & Holidays • Paid Parental Leave • Life & Disability Insurance • 50% off all retail products • Complimentary waxing