Fulfillment Operations Generalist, Part-time, Temporary

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EX Squared

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

💼 Consulting

🤖 Artificial Intelligence

🤝 B2B

Consulting • Artificial Intelligence • B2B

EX Squared is a digital product and experience consultancy that helps enterprises move AI and digital initiatives from ambition into production. Since 2001 the firm has delivered strategy, UX/UI and multi-channel digital experiences plus engineering and IT infrastructure work, and specializes in GenAI, machine learning, computer vision, and NLP. EX Squared is a certified Optimizely and Sitecore partner and focuses on building enterprise-scale digital products and advanced AI-driven solutions for large B2B clients.

📋 Description

• Manage customer orders throughout the fulfillment process, from order distribution through delivery • Coordinate daily with fulfillment centers and 3PL partners regarding order volumes, operational issues, and fulfillment plans • Serve as a key point of contact for fulfillment partners • Monitor fulfillment KPIs and identify opportunities to improve operational performance • Manage order queues and ensure orders are distributed according to established fulfillment rules • Coordinate product substitutions when needed and ensure compliance with internal policies • Track operational data, identify potential issues, and proactively support resolution • Partner with Logistics to monitor carrier performance, delivery timelines, and network issues • Collaborate with Customer Support, Customer Experience, and other internal teams to resolve fulfillment and logistics issues • Support inventory monitoring to help maintain adequate product availability

🎯 Requirements

• Strong analytical and problem-solving skills • Excellent communication skills • Advanced English proficiency (C1) • Strong organizational skills and ability to manage multiple operational priorities • Proactive and flexible mindset, with ability to respond effectively to unexpected situations • Proficiency in Microsoft Excel • Availability to work approximately 25 hours per week • Availability during weekday early-morning EST hours, including 5:00–9:00 AM EST • Previous experience working with 3PL providers • Experience in e-commerce, direct-to-consumer, fulfillment, logistics, or supply chain operations • Familiarity with inventory management or order management systems • Experience tracking operational KPIs and improving fulfillment processes • Exposure to quality assurance or cost optimization initiatives • Experience collaborating with technical or engineering teams to improve operational tools

🏖️ Benefits

• Competitive compensation in USD • Access to learning platforms and professional development opportunities • Flexible work environment • Collaborative and multicultural teams