Collections Specialist

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🔥 25 minutes ago

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ExactCare

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• contacting patients in an attempt to collect outstanding balances • processing adjustments • establishing payment plans • providing exceptional customer service while resolving billing issues • maintaining accuracy, compliance, and professionalism in all interactions

🎯 Requirements

• High School Diploma or equivalent GED • 1+ years of experience in a collections or customer service • Prior experience in receivable accounts, medical billing, or healthcare administration preferred • CRM, Salesforce highly preferred • Phone systems, Five9 highly preferred • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams) • Ability to work independently in a remote setting with strong time management skills

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays

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💰 Post-IPO Debt on 2021-02

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections