Pharmacy Support Specialist – Tues-Fri 2-1030pm, Sat 9-530

Job not on LinkedIn

🔥 13 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Provides enrollment support for new PACE enrollees • Communicates pharmacy benefit information to network pharmacies contracted with facilities where CareKinesis PACE participants reside • Coordinate facility discharges to assure medication reconciliation is complete and delivery to home is back in place • Provides help desk support to network pharmacies • Education PACE staff regarding CareKinesis and network pharmacy processes for facility participants • Makes outgoing calls to gather/confirm information necessary to process customer requests or otherwise contribute to pharmacy operations • Coordinates and sets up couriers to ensure timely medication delivery • Makes outgoing calls to ensure the participants have received their delivery • Embody AnewHealth’s Core Values in all communications and interactions • Other duties as assigned

🎯 Requirements

• HS diploma required • Minimum of 2 years customer service experience preferably in a healthcare setting • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, clients, or agency representatives • Proficient with MS Office Suite and strong computer proficiency to navigate proprietary and other software • Must have a strong patient centered focus • Excellent communication skills, especially via phone • Excellent interpersonal and relationship building skills • Understanding of clinical terms and impacts • Able to multi-task and handle multiple priorities without sacrificing quality • Detail oriented and organized • Reliable • Efficient

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance and short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays