Project Manager

Job not on LinkedIn

🔥 13 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare • Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Lead cross-functional projects focused on improving patient experience, service levels, and operational efficiency • Define project scope, success metrics, and timelines aligned to service, quality, and cost objectives • Manage end-to-end project lifecycle including planning, execution, and performance tracking • Conduct root cause analyses on patient escalations and translate findings into structured improvement projects • Develop and implement corrective action plans with measurable outcomes • Coordinate stakeholders across clinical, technician, and operational teams to ensure alignment and execution • Establish and monitor KPIs related to service, quality, and operational performance • Drive continuous improvement initiatives across patient engagement processes • Support development of standardized workflows, training approaches, and escalation handling processes • Ensure effective communication of project outcomes, including insights and recommendations • Track adoption and sustainability of implemented improvements • Embody AnewHealth’s Core Values in all communications and interactions

🎯 Requirements

• High school diploma/GED required • Certified Pharmacy Technician preferred • College degree preferred • 5+ years of experience in patient engagement, call center operations, or healthcare service delivery • Proven experience leading projects focused on service improvement or process optimization • Experience in root cause analysis, KPI development, and performance management frameworks

🏖️ Benefits

• Medical/dental/vision • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays