Customer Service – Phone, Email, Chat, IT/Networking

Job not on LinkedIn

🔥 0 minutes ago

🇬🇷 Greece – Remote

💵 €1.2k - €1.7k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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exciting AG

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📡 Telecommunications

🎲 Gambling

BPO • Telecommunications • Gambling

exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.

📋 Description

• Manage, maintain, and optimize the entire IT infrastructure, including servers, networks, and clients • Administer Windows and Linux servers, including user and permissions management • Virtualize the server environment using VMware vSphere and vCenter • Set up and maintain backup and recovery solutions to ensure data availability • Manage and monitor central IT services such as Active Directory, Exchange, DNS, and DHCP • Analyze faults and resolve incidents in 2nd- and 3rd-level support • Manage and configure network technologies, including firewalls, routers, and switches • Develop customized software solutions based on C# and .NET to automate and improve the efficiency of internal processes • Create and optimize complex MS SQL queries for data analysis and to support operational and strategic decision-making • Provide customer service by phone and in writing in the area of IT/networking

🎯 Requirements

• Communicate in German and English in a friendly and professional manner, both verbally and in writing • Demonstrate empathy and patience • Be flexible, reliable, and highly committed • Hold a degree in computer science or a comparable field of study • Possess solid IT skills

🏖️ Benefits

• Work conveniently and flexibly from home • A secure position in an international and dynamic environment • Professional onboarding into the relevant projects and systems • A motivated, collaborative, and supportive team • Private health insurance