exciting AG
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
Customer Service Representative, Dutch or Danish-speaking
Job not on LinkedIn
October 24
🗣️🇳🇱 Dutch Required
🗣️🇩🇰 Danish Required
🗣️🇩🇪 German Required
exciting AG
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
📋 Description
• Handle all customer inquiries via phone and email • Document the outcomes of conversations • Provide service to ensure customer satisfaction • Provide customers with product and service information • Stay up to date on services, policies and processes to ensure accurate implementation and information • Work independently to manage tasks
🎯 Requirements
• Enjoy working on the phone and assisting customers • Team player but also able to work independently • Flexible, reliable and committed • Fluent in Dutch or Danish • Very good written and spoken English and/or German skills and a strong customer-service mindset
🏖️ Benefits
• Professional onboarding as well as regular training and workshops • Long-term, exciting career and development opportunities within a flat hierarchy • Attractive work schedule models for an excellent work–life balance • Private health insurance • Option to work predominantly from home, if conditions are met • Competitive vacation entitlement, aligned with local standards
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