exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
Customer Service Representative – French, German
Job not on LinkedIn
🕒 June 3
🗣️🇫🇷 French Required
🗣️🇩🇪 German Required
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exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
📋 Description
• Responsible handling of customer inquiries by phone and in writing • Thorough documentation of conversation outcomes • Providing competent and friendly customer support • Working independently within a motivated international team
🎯 Requirements
• You enjoy talking on the phone and providing customer support • You are flexible with working hours, reliable, and show commitment • You are a strong communicator with excellent written and spoken French and German • English skills are an advantage
🏖️ Benefits
• Professional onboarding as well as regular training and workshops • Long-term, exciting career and development opportunities within a flat hierarchy • Flexible working models in full-time and part-time for an excellent work–life balance • Work-from-home option • Private health insurance • 22 days of paid vacation
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