IT Support Technician

Job not on LinkedIn

🔥 17 minutes ago

🇬🇧 United Kingdom – Remote

💵 £30k - £35k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Exolum

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1927

⚡ Energy

🚗 Transport

Energy • Transport • Oil & Gas

Exolum is a company based in Madrid, Spain, specializing in managing and operating the storage and transportation of petroleum products and biofuels. With a focus on efficiency and safety, Exolum plays a vital role in the energy sector by ensuring that fuels are delivered reliably and sustainably.

📋 Description

• Provide first-line technical support to employees across the business • Ensure effective, secure, and reliable use of IT systems and services • Support day-to-day service desk operations • Maintain IT equipment and software • Contribute to the ongoing development and improvement of technology environment • Manage, maintain, and support systems, software applications, and equipment • Manage the ordering, installation, replacement, setup, and build of end-user IT hardware • Act as the escalation point for the Exolum 1st Line Helpdesk • Ensure compliance with company policies, procedures, and legal requirements

🎯 Requirements

• Proactive and customer-focused IT professional • Solid technical knowledge across Microsoft technologies • Experience supporting users in a fast-paced business environment • Comfortable working independently and as part of a team • Ability to prioritise workloads and work effectively under pressure • Experience supporting Microsoft Windows environments, Active Directory, networking, and mobile devices • Knowledge of Microsoft 365, virtualisation technologies, endpoint security solutions, and Mobile Device Management platforms is advantageous • Willingness to travel to Exolum sites when required • Full UK driving licence

🏖️ Benefits

• Pension – up to Employee 6% and Employer 9% • Holiday – 30 days per annum • Personalised career development plans • Single Private Health Insurance via BUPA • Healthcare Cash Plan • Life Assurance x5 and Disability insurance • Wellbeing Initiatives • Employee Resource Groups – EDI Group, Employee Forum, Wellbeing Committee • Study support (if applicable)