Experian
10,000+ employees
Founded 1996
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
HR Operations Manager
🔥 5 minutes ago
🗣️🇪🇸 Spanish Required
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Experian
10,000+ employees
Founded 1996
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
📋 Description
• Lead and improve the employee experience and engagement strategy in Costa Rica, ensuring agreement on the Experian Way and People First philosophy. • Oversee the employee lifecycle—from onboarding to offboarding—growing engagement and culture programs. • Provide strategic direction and oversight for local HR services, ensuring efficiency and compliance. • Lead the Total Rewards and benefits strategy for Costa Rica in collaboration with global teams. • Manage relationships with benefits vendors and brokers, ensuring service quality and a positive experience for employees. • Lead HR analytics efforts to guide decision-making and improve programs. • Ensure governance and compliance with Costa Rican labor laws across HR processes and benefits.
🎯 Requirements
• 5+ years of experience in employee experience, engagement, HR operations, or people services leadership roles. • Experience leading teams and balancing strategic and operational responsibilities. • Experience managing vendors, benefits, engagement programs, and governance cycles. • Advanced English and Spanish language skills. • Bachelor's degree in HR, Business Administration, Law, Psychology, or related field; master's preferred. • Employee experience and engagement leadership, focused on trust, belonging, and retention.
🏖️ Benefits
• Medical, life and dental insurance • Asociacion Solidarista • International Share Save Plan • Flex Work/Work from home • Paid time off • Annual Performance Bonus • Education Reimbursement • Family Bonding • Bereavement Leave • Referral Program • More
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