Site Reliability Engineer, Mid-level

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Experian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Support, evolve, and ensure the reliability of applications and infrastructure running in AWS environments. • Ensure availability, performance, scalability, and resilience of production services. • Define, implement and monitor reliability indicators (SLIs, SLOs and SLAs). • Automate provisioning and management of infrastructure using Infrastructure as Code (IaC). • Participate in incident response, troubleshooting, root cause analysis (RCA) and implementation of preventive actions. • Maintain and develop automations, CI/CD pipelines and GitOps practices to reduce manual tasks and improve operational efficiency. • Implement and enhance observability, monitoring and alerting solutions using metrics, logs, traces and dashboards. • Analyze performance, capacity and availability bottlenecks, proposing continuous improvements. • Collaborate with Development, Architecture, Security and Product teams to promote reliability and operational best practices.

🎯 Requirements

• Experience as a Site Reliability Engineer (SRE), DevOps Engineer, Platform Engineer or Infrastructure Engineer in critical or high-availability environments. • Hands-on experience with AWS, including services such as EC2, EKS/ECS, RDS, S3, VPC, CloudWatch and related services. • Experience with Kubernetes and containers (Docker), including operating distributed applications in production. • Experience with CI/CD pipelines and GitOps practices. • Experience with observability tools such as Datadog, Dynatrace, Prometheus, Grafana, OpenTelemetry, ELK/OpenSearch or similar. • Experience in troubleshooting distributed systems, incident response and root cause analysis. • Knowledge of monitoring based on metrics, logs, traces, dashboards and alerts. • Knowledge of Infrastructure as Code (Terraform) and configuration automation using Ansible or equivalent tools. • Knowledge of Linux, networking, protocols, load balancers and infrastructure security fundamentals. • Knowledge of distributed architectures, high availability, fault tolerance and scalability. • Strong communication skills, a systemic view and the ability to collaborate effectively with multidisciplinary teams. • Technical English.

🏖️ Benefits

• Experian is proud to be an equal opportunity and affirmative action employer. • People-centered and inclusive culture.