Expertise.com
B2C • Marketplace • Wellness
Expertise. com is a company dedicated to locating and verifying the best local professionals for various services across numerous industries. The platform researches over 60,000 businesses monthly in over 200 industries across the U. S. , aiming to identify highly qualified service professionals for consumer needs. Expertise. com covers areas including legal services, home improvement, finance, insurance, health, and wellness. They utilize a multi-step selection process, which includes identifying, analyzing, verifying, screening, and mystery shopping to ensure the professionals they recommend meet high standards. The company also offers a concierge service to connect customers with top-ranked service providers.
Sales Team Lead – Outbound
November 27
Expertise.com
B2C • Marketplace • Wellness
Expertise. com is a company dedicated to locating and verifying the best local professionals for various services across numerous industries. The platform researches over 60,000 businesses monthly in over 200 industries across the U. S. , aiming to identify highly qualified service professionals for consumer needs. Expertise. com covers areas including legal services, home improvement, finance, insurance, health, and wellness. They utilize a multi-step selection process, which includes identifying, analyzing, verifying, screening, and mystery shopping to ensure the professionals they recommend meet high standards. The company also offers a concierge service to connect customers with top-ranked service providers.
📋 Description
• Lead a team of Consumer Concierge/Outbound Sales agents • Deliver matching and scheduling services through outbound calls and messages • Engage agents in meaningful coaching sessions • Assess agent calls and provide calibration directions • Complete performance assessments with actionable steps • Document coaching and assessments with clarity
🎯 Requirements
• Proven experience in problem solving and process development/improvement • Understanding how to get results • BPO Leadership experience • 5+ years of BPO experience • Strong customer service skills and a proven track record in sales • Experience in piloting programs and initiatives • Advanced written and verbal communication skills • Salesforce knowledge is a plus
🏖️ Benefits
• Remote work position
Apply NowSimilar Jobs
November 27
Salesforce Client Portfolio Manager responsible for nurturing client relationships and driving their success at Astound Digital. Focused on delivering strategic goals and consultancy offers in a remote capacity.
November 26
Regional Sales Manager responsible for growth in the Mid-Atlantic region for BrightSign, leading business development and account management initiatives.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-10
⏰ Full Time
🟠 Senior
🔴 Lead
🤑 Sales
🦅 H1B Visa Sponsor
November 26
Senior Director of Enterprise Sales at Spring Health leading a team to drive revenue growth in the mental health space.
November 26
District Sales Manager managing all sales activities for Strategic Sales to meet targets. Responsible for leading a team, developing new business, and engaging with customers in the defined district.
November 26
Lead Consultant at Argano providing technology consulting services for large clients. Focused on Oracle Sales Cloud implementation and project leadership.