Expleo Group
10,000+ employees
Founded 1966
💼 Consulting
🎖️ Defense
📦 Logistics
Consulting • Defense • Logistics
Expleo Group is a global engineering, technology, and consulting service provider that partners with leading organizations to guide them through business transformation, helping them achieve operational excellence and future-proof their businesses. With over 50 years of experience in developing complex products, optimizing manufacturing processes, and ensuring quality, Expleo leverages deep sector knowledge and expertise in AI, digitalization, and cybersecurity to fast-track innovation across the value chain. The organization operates in 29 countries, supported by 18,000 skilled experts dedicated to delivering high-value solutions while committing to integrity and sustainability.
Platform Specialist – SaaS/Application Support
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🔥 0 minutes ago
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Expleo Group
10,000+ employees
Founded 1966
💼 Consulting
🎖️ Defense
📦 Logistics
Consulting • Defense • Logistics
Expleo Group is a global engineering, technology, and consulting service provider that partners with leading organizations to guide them through business transformation, helping them achieve operational excellence and future-proof their businesses. With over 50 years of experience in developing complex products, optimizing manufacturing processes, and ensuring quality, Expleo leverages deep sector knowledge and expertise in AI, digitalization, and cybersecurity to fast-track innovation across the value chain. The organization operates in 29 countries, supported by 18,000 skilled experts dedicated to delivering high-value solutions while committing to integrity and sustainability.
📋 Description
• Provide technical and operational support for enterprise SaaS platforms • Troubleshoot integrations, data synchronisation and system interfaces • Troubleshoot and resolve API issues • Perform data analysis and validation, identifying inconsistencies and anomalies • Create and maintain reports, dashboards and analytics • Manage user access and operational support • Investigate and resolve application and integration issues • Work closely with technical teams, business users and vendors to troubleshoot and resolve incidents • Support enterprise-level platforms and business-critical applications
🎯 Requirements
• 5+ years of professional experience in SaaS / Application Support or a similar enterprise technology environment • Hands-on experience with Profound Platform • Experience with Salesforce CRM integrations • Experience with APIs and API troubleshooting • Proven experience supporting enterprise-level platforms and business-critical applications • Candidate must already be living in Portugal
🏖️ Benefits
• Equal opportunity employer • Non-discrimination throughout all stages of the recruitment process
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