Senior Implementation Specialist

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $75k - $90k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

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FSI

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Compliance

Healthcare Insurance • SaaS • Compliance

FSI is a company that provides solutions, tools, and support for maintenance operations, with a focus on healthcare maintenance management. FSI offers a cloud-based CMMS/EAM platform designed specifically for healthcare facilities, enabling hospitals to optimize their Facilities and Healthcare Technology Management (HTM) operations. Their products include compliance support, space management, virtual reality tools, and comprehensive reporting and analytics features. FSI serves various sectors including healthcare, education, manufacturing, and government, helping them streamline operations and maintain compliance. They integrate their solutions across third-party platforms to ensure accurate and reliable data management.

📋 Description

• Ensure the successful delivery of ancillary application implementations by working closely with customers, Implementation Project Managers, and internal teams • Lead customer discovery sessions to gather, clarify, and document data migration requirements including current state, transformative work and loading • Serve as the main point of contact, conducting meetings and providing updates throughout the onboarding process • Own the full customer data migration lifecycle: source system analysis, data mapping, extraction, cleansing, transformation, loading, validation, and reconciliation • Work with customers to profile legacy data, define mapping specifications, and resolve data quality issues prior to conversion • Perform hands-on quality assurance testing after data migration, integrations, data moves or segmentation splits/combinations to ensure solutions meet defined requirements prior to go-live • Establish repeatable AI implementation patterns, accelerators, and best practices for reuse across the Professional Services organization.

🎯 Requirements

• 5–7 years of experience in SaaS management, professional services consulting, or enterprise software delivery • Healthcare Industry experience preferred • Practical experience implementing or configuring AI/ML-enabled features, such as intelligent automation, document processing, or LLM-based workflows • Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management • Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction. • Excellent communication, leadership, and problem-solving skills.

🏖️ Benefits

• Competitive compensation package aligned with market data, internal role leveling, and individual experience