Factorial
HR Tech • SaaS • Enterprise
Factorial is a comprehensive HR software company that empowers businesses to optimize their human resource management through automation. It offers a centralized platform for managing employee data, payroll, time tracking, talent acquisition, and performance management, helping organizations streamline administrative tasks and focus on their workforce. With innovative solutions designed for various industries, Factorial aims to improve productivity and facilitate better decision-making for HR professionals.
KAM, Key Account Manager
Job not on LinkedIn
September 17
🗣️🇪🇸 Spanish Required
Factorial
HR Tech • SaaS • Enterprise
Factorial is a comprehensive HR software company that empowers businesses to optimize their human resource management through automation. It offers a centralized platform for managing employee data, payroll, time tracking, talent acquisition, and performance management, helping organizations streamline administrative tasks and focus on their workforce. With innovative solutions designed for various industries, Factorial aims to improve productivity and facilitate better decision-making for HR professionals.
📋 Description
• Ser el punto de contacto transversal para cuentas estratégicas, construyendo confianza con sponsors y usuarios clave. • Gestionar y resolver escalamientos (servicio, facturación, legal, técnico), coordinando recursos internos. • Presentar informes mensuales de resultados (estado de cuentas, KPIs, tickets, oportunidades y plan de acción). • Brindar acompañamiento estratégico y consultivo, identificando oportunidades de upsell y definiendo roadmap de valor. • Monitorear SLAs, satisfacción del cliente y riesgos de churn, proponiendo planes de mitigación. • Coordinar workshops, governance meetings y comités de seguimiento. • Gestionar renovaciones y nuevas oportunidades de negocio, apoyando procesos contractuales con controlling y legal. • Documentar acciones, acuerdos y seguimientos en CRM y herramientas internas.
🎯 Requirements
• Experiencia en gestión de cuentas estratégicas en entornos de tecnología, consultoría o eCommerce. • Habilidades de comunicación, negociación y resolución de conflictos. • Capacidad de análisis de KPIs y elaboración de reportes ejecutivos. • Nivel intermedio-avanzado de inglés. • Residencia en Argentina.
🏖️ Benefits
• Trabajo remoto con clientes de alto nivel. • Cultura colaborativa y oportunidades de crecimiento. • Proyectos regionales con impacto en grandes marcas.
Apply NowSimilar Jobs
August 26
Lead regional institutional sales at OKX, driving revenue, OTC adoption, and client retention through tailored solutions and team leadership.
May 28
Oversee a portfolio of global clients at dLocal, driving revenue through upselling and partnerships.
March 29
Join Refindable as an Account Manager to improve client marketing automation processes.
January 24
Oversee influencer marketing efforts and drive engagement for a hemp and wellness company.
January 23
Join a leading wellness brand as Influencer Marketing Partner, driving engagement and conversions.