Customer Support Associate

Job not on LinkedIn

🕒 January 5

🌾 Nebraska – Remote

🌾 Nebraska – Remote

💵 $24k - $26.5k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Faithful Financial

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

📡 Telecommunications

B2B • Telecommunications

Faithful Financial is a provider of expert call center and customer experience solutions, offering agent portal access and staffed support to help businesses manage inbound and outbound customer communications. The company emphasizes enhancing overall customer experience through a dedicated support team, and maintains a physical office with business hours and contact channels for clients.

📋 Description

• Handle inbound and outbound calls to support customers of various clients • Provide excellent customer service, addressing questions and concerns • Accurately enter information into our database • Follow up with customers as needed to ensure satisfaction • Meet and exceed performance metrics to qualify for advancement opportunities

🎯 Requirements

• High school diploma or equivalent • Strong verbal communication skills • Reliable internet connection and a quiet workspace • Basic computer skills (Microsoft Office proficiency) • Ability to work flexible hours, including evenings and weekends (set your own schedule) • Technology Requirements (MANDATORY to begin work): • Windows 11 desktop or laptop • Minimum 16 GB RAM • No Chromebooks or Apple devices • Dual monitors recommended (not required at application) • USB noise-canceling headset (not required at application)

🏖️ Benefits

• Fully remote position – work from anywhere • Starting pay of $12–$15/hour • Flexible self-scheduling • Advancement opportunities based on performance • Supportive team environment