Lead Analyst, Business Operations

🕒 April 28

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💸 Finance

🤖 Artificial Intelligence

☁️ SaaS

Finance • Artificial Intelligence • SaaS

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Partner closely with regional Sales leadership to support a disciplined, metrics-driven operating cadence. • Translate complex sales data into executive-level insights, preparing leadership-facing presentations. • Drive high-impact sales programs including pipeline generation campaigns and regional enablement initiatives. • Support territory optimization, account planning, and renewal tracking to help the NORAM Sales organization. • Support pricing, deal structure review, and approval processes in close partnership with the Sales, Finance, Legal, and Product organizations. • Serve as a project manager for cross-functional business operations initiatives. • Identify and implement AI-enabled tools and process automation.

🎯 Requirements

• 3 to 5 years of experience in business operations or sales operations within a SaaS or enterprise software company. • Prior experience supporting sales teams in enterprise SaaS environments is required. • Experience with US Financial Services accounts including banks, credit unions, or fintech companies is preferred. • Proven ability to build trusted partnerships across a complex stakeholder landscape including Account Managers and cross-functional teams. • A strategic, analytical thinker who translates complex sales data into executive-ready insights. • Hands-on experience with MEDDPPICC or a comparable enterprise sales methodology. • Experience leveraging AI tools or process automation to improve operational efficiency. • Proven project management skills with the ability to handle competing priorities.

🏖️ Benefits

• Highly competitive compensation • Benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • Engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.