Senior Director – Sales and Client Success, Mortgage Risk

🕒 April 8

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💸 Finance

🤖 Artificial Intelligence

☁️ SaaS

Finance • Artificial Intelligence • SaaS

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Serve as primary relationship manager and trusted advisor to Chief Risk Officers and senior risk executives at mortgage lenders, servicers, and investors (GSEs & non-agency). • Provide expert guidance on mortgage-specific regulatory compliance including QM/ATR, TRID, HMDA, and GSE credit risk transfer requirements. • Collaborate with mortgage underwriting teams to optimize loan decisioning processes and improve portfolio performance through FICO mortgage scoring solutions. • Partner with mortgage compliance officers to ensure FICO solutions meet fair lending, ECOA, and mortgage-specific consumer protection requirements • Develop mortgage risk-focused business cases demonstrating ROI through reduced buyback risk, improved loan quality, and regulatory compliance. • Provide thought leadership on emerging mortgage risk trends, regulatory changes, and GSE guideline updates through industry forums and publications. • Support mortgage model risk management including validation of credit scoring models, loss forecasting, and regulatory model documentation. • Collaborate with internal teams to address mortgage-specific regulatory inquiries, GSE audits, and examination requirements. • Analyze client mortgage risk appetite and recommend FICO solutions that align with agency guidelines, investor requirements, and risk tolerance. • Monitor GSE credit score requirements, pricing adjustments, and qualification changes to proactively advise clients on portfolio impacts. • Facilitate knowledge transfer on mortgage analytics, including credit risk layering, early payment default prevention, and loss mitigation strategies.

🎯 Requirements

• Substantial experience in mortgage credit risk management and investor buy guides. • Proven track record of executive-level partnership development within the mortgage servicing ecosystem using a strategic, consultative approach. • Deep knowledge of the mortgage regulatory landscape, including QM/ATR, TRID, HMDA, ECOA, fair lending requirements, and GSE credit risk transfer frameworks. • Strong understanding of mortgage credit risk fundamentals, including loan decisioning, credit risk layering, early payment default, loss mitigation, and portfolio performance management. • Familiarity with GSE credit score requirements, pricing adjustments, and qualification guidelines, with the ability to translate regulatory and guideline changes into actionable client guidance. • Outstanding executive presence with superior communication, negotiation, and relationship management capabilities. • Strategic thinking combined with tactical execution skills and proven ability to drive results in matrix organizations. • Ability to travel 25% to 35% for partner meetings, industry conferences, and strategic planning sessions.

🏖️ Benefits

• An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.