Supervisor, In-House Processing

Job not on LinkedIn

🔥 14 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Supervisor

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Finance of America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💸 Finance

🏦 Banking

Finance • Banking

<Finance of America> Finance of America is a U. S. -based mortgage lender specializing in reverse mortgages and home equity solutions for older homeowners. The company offers proprietary and government-backed products (including HomeSafe and HECM), lines of credit and loans up to $4M, borrower education and calculators, and partner tools for financial professionals and wholesale partners. It is a licensed mortgage banker focused on helping homeowners (typically 55+) access home equity for retirement, home improvements, or living expenses while providing consumer protections and counseling.

📋 Description

• Responsible for overseeing the loan processing function • Ensuring that Reverse Mortgage loans move efficiently and compliantly from application through closing • Provides leadership, guidance, and training to processing staff • Maintains a high standard of accuracy, compliance, and customer service • Acts as the key liaison between clients, Loan Officers, underwriting, funding, and other internal/external partners • Drives operational excellence and pipeline management • Monitors productivity, quality, and pipeline capacity • Provides regular feedback and performance evaluations • Trains new processors on systems, guidelines, and best practices • Tracks pipeline status and identifies bottlenecks to maintain efficiency and loan quality • Ensures all disclosures and documentation meet federal, state, and investor requirements • Reviews loan files for completeness and accuracy before submission to underwriting and closing • Fosters strong communication channels between processors, Loan Officers, underwriters, funders, title companies, and clients • Partners with sales and operations leadership to continuously improve workflows

🎯 Requirements

• Minimum of 5 years of mortgage loan processing experience • At least 2 years in a supervisory or management role • Strong knowledge of Loan Origination Systems (LOS) • Solid foundation regarding TRID, COC, ECOA • Proven ability to manage a high-volume pipeline while ensuring accuracy and compliance • Current knowledge of industry guidelines and procedures as well as federal, state and local regulations • Exceptional organizational and problem-solving skills with strong attention to detail • Excellent communication skills, both written and verbal • Proficiency with Microsoft Office Suite • Demonstrated leadership, coaching, and mentoring skills • Ability to thrive in a fast-paced environment and adapt quickly to change • Strong customer service orientation with a focus on borrower and partner satisfaction

🏖️ Benefits

• Health, dental, vision, life insurance • Paid time-off benefits • Flexible spending account • 401(k) with employer match • ESPP