Medical Front Office Coordinator – AI Model Training

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FIND HealthCareers

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11 - 50 employees

Find specializes in the staffing and recruitment of health professionals across the United States. Our AI-powered recruitment technology enables our team to find and present the right people in a timely manner so you can focus on what you do best - taking care of your own patients. Work with us to make hiring less costly and less complicated. Get in touch today to hear more about how we FIND you the right talent!

📋 Description

• Review AI-handled patient phone calls and interactions • Evaluate workflow accuracy and patient communication quality • Assess common front office scenarios including: • Appointment scheduling and rescheduling • Medication refill requests • Payment collection and billing inquiries • Insurance-related questions • Patient intake and registration workflows • Identify workflow gaps and opportunities for improvement • Provide structured feedback to the project team

🎯 Requirements

• Minimum 2 years of healthcare front office experience • Experience in one or more of the following specialties: • Dental • Optometry • Pain Management • Dermatology • Strong understanding of patient scheduling and front office operations • Excellent communication and organizational skills • Comfortable reviewing recorded calls and documenting feedback

🏖️ Benefits

• Location: Remote (United States Only) • Commitment: 4 Weeks (around 10h per week) • Contract Type: Temporary Independent Contractor (1099) • Compensation: Competitive hourly compensation based on experience