Fintiba GmbH
51 - 200 employees
Founded 2016
💳 Fintech
🛡️ Insurance
👥 B2C
Fintech • Insurance • B2C
Fintiba GmbH is a Germany-focused provider that helps internationals secure visa-compliant financial and insurance products required for moving to Germany. Fintiba offers a digital Blocked Account service (acknowledged by German embassies) and visa-compliant health insurance, plus bundled packages (Fintiba Plus), guidance, webinars, and multilingual/local support to simplify student, job-seeker, and employee visa processes. The company emphasizes step-by-step guidance, partnerships, and resources (guides, webinars, companion tools) to help customers open blocked accounts and obtain the correct insurance documentation for German visas; it has helped over 300,000 students according to its materials.
Customer Support Agent, Spanish, Chinese
Job not on LinkedIn
🕒 July 27
🗣️🇪🇸 Spanish Required
🗣️🇨🇳 Chinese Required
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Fintiba GmbH
51 - 200 employees
Founded 2016
💳 Fintech
🛡️ Insurance
👥 B2C
Fintech • Insurance • B2C
Fintiba GmbH is a Germany-focused provider that helps internationals secure visa-compliant financial and insurance products required for moving to Germany. Fintiba offers a digital Blocked Account service (acknowledged by German embassies) and visa-compliant health insurance, plus bundled packages (Fintiba Plus), guidance, webinars, and multilingual/local support to simplify student, job-seeker, and employee visa processes. The company emphasizes step-by-step guidance, partnerships, and resources (guides, webinars, companion tools) to help customers open blocked accounts and obtain the correct insurance documentation for German visas; it has helped over 300,000 students according to its materials.
📋 Description
• First point of contact for international customers • Excellent customer service to clients • Verification of documents • Support customer support agents with ad-hoc tasks • Work with service partners to assist customers
🎯 Requirements
• Experience in customer support • Strong communication skills • Fluent in Spanish, proficient in English and Chinese • Experience with helpdesk software (e.g. Zendesk) is a plus
🏖️ Benefits
• Professional development opportunities • Flexible work arrangements
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