Fintiba GmbH
51 - 200 employees
Founded 2016
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
Fintiba GmbH is a German fintech and digital visa-services company that provides online blocked (Sperrkonto) accounts, visa-compliant health insurance, international money transfers and personalised guidance to non‑EU applicants seeking to study, work or live in Germany. Through a web and mobile platform integrated with partner banks and insurers, Fintiba handles identity verification, fund blocking, insurance documentation and refund/payout processes, offering multilingual customer support, webinars and tools to simplify the visa application journey.
Customer Support Agent, Spanish, Chinese
Job not on LinkedIn
🕒 July 27
🗣️🇪🇸 Spanish Required
🗣️🇨🇳 Chinese Required
Where this job comes from
Posted on Fintiba GmbH's careers page, not through a job board
First seen by Remote Rocketship July 27
Still open on Fintiba GmbH's site. Checked 22 minutes ago.
Fintiba GmbH
51 - 200 employees
Founded 2016
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
Fintiba GmbH is a German fintech and digital visa-services company that provides online blocked (Sperrkonto) accounts, visa-compliant health insurance, international money transfers and personalised guidance to non‑EU applicants seeking to study, work or live in Germany. Through a web and mobile platform integrated with partner banks and insurers, Fintiba handles identity verification, fund blocking, insurance documentation and refund/payout processes, offering multilingual customer support, webinars and tools to simplify the visa application journey.
📋 Description
• First point of contact for international customers • Excellent customer service to clients • Verification of documents • Support customer support agents with ad-hoc tasks • Work with service partners to assist customers
🎯 Requirements
• Experience in customer support • Strong communication skills • Fluent in Spanish, proficient in English and Chinese • Experience with helpdesk software (e.g. Zendesk) is a plus
🏖️ Benefits
• Professional development opportunities • Flexible work arrangements
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