
5001 - 10000 employees
👥 HR Tech
☁️ SaaS
🤝 B2B
HR Tech • SaaS • B2B
First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.
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5001 - 10000 employees
👥 HR Tech
☁️ SaaS
🤝 B2B
HR Tech • SaaS • B2B
First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.
• Define and own the program roadmap, milestones, and success metrics aligned to enterprise business goals • Provide delivery governance across multiple Salesforce projects, releases, and workstreams • Coordinate dependencies across business teams, IT, vendors, and system integrators • Ensure consistent program execution through standard planning, reporting, and risk management practices • Serve as the primary escalation and decision-making point for Salesforce program-level issues • Develop and maintain integrated program plans covering scope, schedule, budget, risks, dependencies, and resourcing • Lead program-level governance, including executive steering committees, status reviews, escalation paths, and decision frameworks • Oversee multiple Salesforce delivery teams, internal and external, ensuring alignment to roadmap, priorities, and architectural guardrails • Manage program financials, including budgeting, forecasting, vendor spend, and benefits tracking • Identify, track, and mitigate program-level risks, issues, and cross-project dependencies • Drive alignment between business stakeholders, product owners, architects, and delivery teams • Partner with Salesforce solution and enterprise architects to ensure delivery aligns with platform strategy, security, and scalability standards • Ensure disciplined release planning, cutover readiness, and post-deployment stabilization • Support organizational change management, including communications, training coordination, and adoption tracking • Prepare executive-level materials including program dashboards, roadmap updates, decision papers, and outcome summaries
• 8+ years of experience in program or project management, including significant ownership of enterprise Salesforce implementations • Proven experience managing multiple concurrent projects with complex dependencies in a matrixed organization • Strong understanding of the Salesforce platform and delivery lifecycle, including releases, integrations, and managed services models • Experience managing system integrators and third-party vendors • Demonstrated ability to lead through ambiguity, influence without authority, and align diverse stakeholders • Exceptional written and verbal communication skills with executive-level presence • Preferred: experience in regulated, high-volume, or enterprise B2B environments • Preferred: exposure to Salesforce Sales Cloud, Service Cloud, CPQ, Marketing Cloud, Data Cloud, or large-scale CRM transformations • Preferred: experience with Agile, SAFe, or hybrid delivery models • Preferred: background in enterprise integrations, data platforms, or customer lifecycle transformation initiatives • Preferred: program or project management certifications (PgMP, PMP, SAFe, Scrum Master)
• No specific benefits, perks, or compensation extras stated • Full-time employment
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