Process Improvement Analyst Associate

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Gathers information and data on business process and procedures • Reviews processes and recommends improvements to automate, streamline, and scale existing workflows • Receives/identifies problem or process, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes • Works with business partners to create documentation of business processes, training procedures, and standard operating procedures • Generates standard reports, reviews and audits information • Leverages AI to generate standard reports • Other duties as assigned

🎯 Requirements

• Bachelor’s degree preferred or an equivalent combination of education and experience • 1–2 years of directly related experience • Strong written and verbal communication skills, including the ability to present to leadership audiences • Proficiency in standard Microsoft Office applications • Hands-on experience utilizing AI-powered tools such as Microsoft Copilot, ChatGPT, Claude, Cursor, or similar technologies to streamline processes, analyze information, generate content, and increase productivity highly preferred • Experience working within AI-enabled environments and utilizing AI tools to support business operations, end-user productivity, troubleshooting, and responsible AI adoption highly preferred • Strong analytical and problem-solving skills • Excellent organizational skills

🏖️ Benefits

• medical • dental • vision • 401k • PTO/paid sick leave • employee stock purchase plan

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