Operations Coordinator, Business & Professional Studies

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🔥 13 hours ago

🏈 Alabama, Arizona, +11 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $26 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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UMass Global Career Bootcamps

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11 - 50 employees

Advance your career in Software Engineering or Cyber Security with online bootcamps from UMass Global, a leader in higher education.

📋 Description

• Provide project coordination support such as capturing meeting notes and action items, maintaining project trackers, monitoring deadlines, and following up on assigned tasks. • Support School initiatives, including document preparation, workflow coordination, budget and expense tracking, and other basic financial administration. • Assist school leadership with recruitment support, school specific onboarding, and session scheduling coordination of faculty, staff, or collaborators as needed. • Monitor competitive and industry trends, identifies process gaps, and escalates issues appropriately to School leadership. • Serve as a point of contact for routine inquiries from students, faculty, staff, and external partners, directing requests to appropriate resources as needed. • Support student‑facing activities such as communications, events, awards, and documentation. • Coordinate specialized program accreditation activities by tracking accreditation cycles and timelines and helping with self‑study development and evidence collection. • Organize and maintain centralized digital repositories for accreditation and assessment documentation using clear version control and naming conventions. • Support School‑level assessment and continuous improvement efforts by maintaining calendars, collecting and summarizing learning‑outcome data, tracking action items, and preparing insights reports and summary materials. • Collaborate with institutional partners to obtain, verify, and format quantitative and qualitative data for accreditation and reporting purposes. • Provide administrative support for grant‑related activities, including researching funding opportunities, supporting grant writing, development activities, tracking deadlines, maintaining grant calendars and records, and assisting with compliance monitoring and reporting. • Serve as administrative support for accreditation reviews and site visits, including scheduling, document preparation, and logistical support. • Maintain course schedules and templates, monitor enrollment levels, and prepare routine reports for School leadership. • Support academic program delivery by arranging logistics for courses, professional development offerings, workshops, and events. • Assist with content uploads, learner communications related to logistics, enrollment tracking, and participant support for online and hybrid offerings. • Serve as the point of contact between the School and institutional partners to ensure smooth workflows and timely completion of academic tasks. • Assist with internal and external communications by drafting and coordinating content for newsletters, emails, social media, websites, and reports. • Support School marketing and outreach efforts, including social media content, promotional materials, and coordination with institutional marketing partners. • Help maintain accurate, current, and consistent program information and messaging across communication platforms. • Perform other duties, as assigned.

🎯 Requirements

• Bachelor's Degree or combination of equivalent education and experience • Three (3) to five (5) years of operational support and/or project coordination experience, preferably in higher education, online post-secondary education or academic affairs • Experience supporting academic operations, accreditation, assessment or compliance activities • Experience with scheduling, data reporting, enterprise systems, databases, CRM tools, or project management platforms • Experience with grant development or grant administration • Professional certification such as Certified Administrative Professional (CAP) or Project Management Professional (PMP)

🏖️ Benefits

• Medical, dental, and vision coverage with spending account options. • Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. • Life, disability, accident, legal, identity protection, and student debt support. • 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! • Tuition discounts for employees and family and Tuition Exchange program with other universities. • Counseling services, Free Calm Health subscription and year-round wellness programs.